Network and in-home intelligence for better subscriber experiences

Fiber delivers the speed; Wi-Fi defines the in-home experience. Poor Wi-Fi drives up to 50% of support calls, yet limited visibility into root causes leaves providers stuck in reactive care.

Adtran’s AI-enabled managed Wi-Fi and subscriber insights solutions provide greater visibility and actionable insights by correlating in-home telemetry with broader access network data. This allows providers to quickly pinpoint causes, empower CSRs with the intelligence needed to remotely troubleshoot and resolve issues, streamline operations with automation, and proactively improve the subscriber experience.

At the core is Adtran’s Intellifi® managed Wi-Fi, a secure, open and flexible platform. Operators can deliver best-in-class Wi-Fi experiences, ensure end-to-end automation, and evolve toward an AI-driven future. Adtran’s solutions give operators the flexibility to scale services faster, reduce operational complexity and lower customer care costs – improving consistency, reliability and satisfaction for subscribers.