Contact numbers
- Toll Free: +1-888-423-8726
- International: +1-256-963-8716
- Europe: +44 20 7523 5358
Support contact options
How to get in touch
Adtran offers access to highly qualified support engineers to ensure our customers have a positive experience with our products.
Call us on: +1-888-423-8726
In case of a service outage the customer must contact the service team via phone immediately. This ensures SLA compliance and immediate response. Please note that portal submissions for such cases are not SLA-compliant and may result in delays.
Online support
Support community
Log in to the support community
- 24x7
- Post a question
- Search for help by product
- Software downloads
- Subscribe to software notifications
- Technical documents
Post-sales support
- Monday - Friday, 7 am - 6 pm CT
- Configuration assistance
- Troubleshooting
Pre-sales support
- Monday - Friday, 7 am - 6 pm CT
- Application design assistance
- Parts list
- Product capability and functionality
Wi-Fi help desk
- Call using dedicated company number
- Connectivity issues for End Users
- Service Plan number and subscription required