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Dark fiber services

Real-time fiber health monitoring

Dark fiber offerings – where unused optical fiber is leased to customers who "light" it with their own equipment – are well-suited for organizations requiring high-capacity, private networks. This infrastructure supports a wide range of critical applications, and its quality and reliability directly impact performance, latency and operational stability. With our proactive, in-service ALM fiber monitoring solution, service providers and end users gain real-time visibility into fiber status, independent of the underlying equipment in use. ALM continuously monitors fiber health, instantly identifying and localizing faults and degradation. With ALM, when an event occurs, NOC and field service teams receive immediate notifications with precise information about the location and fault. This minimizes downtime and helps prevent issues before they affect service.


Verify fiber integrity before service activation


In addition to monitoring live networks, ALM plays a critical role before services go live. Our advanced ALM assurance platform helps certify and validate installations, providing immediate visibility into the condition of fiber links to ensure they are fit for service prior to deployment. By detecting faults, degradation or anomalies early, dark fiber providers and end users can avoid costly downtime, reduce troubleshooting efforts and ensure reliable performance from day one. With ALM, field staff can easily identify common issues, such as microbendings, macrobendings, poor-quality splices or dirty fiber connectors, and take immediate, targeted action. This proactive approach enhances network resilience and supports the delivery of faster and more advanced dark fiber offerings.



Competitive differentiation

 

ALM enables dark fiber providers to deliver differentiated services by offering real-time fiber health information, including integrity and attenuation data. This simplifies SLA conformance tracking and supports enhanced SLA offerings, creating new revenue opportunities while reducing service activation and customer churn. ALM works seamlessly across all network technologies and vendor equipment, ensuring consistent monitoring regardless of infrastructure. Its ability to accurately identify the type and location of faults in real time helps avoid unnecessary truck rolls and accelerates repair times. Furthermore, ALM enhances data security by detecting fiber tapping attempts through changes in attenuation, helping safeguard against malicious attacks. Together, these capabilities position ALM as a powerful tool for improving service quality, reducing costs, and driving customer trust.

ALM fiber monitoring

Without fiber monitoring, high-bandwidth services are always at risk of disruption, often with significant negative impact on customers. As soon as service providers invest in a proactive solution that ...
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