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Product, software, and services

Framework terms and conditions of sales and services

The terms of sale govern (by incorporation or by reference) the sale of Adtran products and services.

Framework terms and conditions of sales and services

Cloud and software terms and conditions

Customers receive a license or right to use the cloud and software services under our Adtran End User License Agreement (EULA). Mosaic Suite terms and conditions are listed below as applicable.

End User License Agreement
Mosaic One terms and conditions
Intellifi End User License Agreement
Intellifi Privacy Policy

Service and support descriptions

Specific terms for purchases of ProServices and Network Care Plan packages.

Network care plan description of services
ProServices terms and conditions
Speed test services testing and evaluation terms and conditions

Limited warranty standard terms

Adtran’s Warranty applies to the end customer or the original owner and is non-transferrable. Adtran warranties are subject to and provided only on the terms and conditions as set out in the warranty published on this site.

Limited warranty

Supplier portal

Supplier Code of Conduct

Code of Conduct required to be accepted by all Suppliers to Adtran and its affiliates. All suppliers to Adtran or its affiliates are required to follow Adtran’s Code of Conduct.

Supplier Code of Conduct