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Support contact options

How to get in touch

Adtran offers access to highly qualified support engineers to ensure our customers have a positive experience with our products.

Call us on: +1-888-423-8726

Support community

Contact numbers

  • Monday - Friday, 7 am - 7 pm CST
  • US/Canada Local: 1-256-963-8716
  • US/Canada Local: 1-256-963-4444
  • US/Canada Toll Free: 1-888-423-8726
  • Outside US/Canada: +1-256-963-8716
  • Outside US/Canada: +44 20 7523 5358
  • Dedicated company number, if applicable

Support community

Log in to the support community

  • 24x7
  • Post a question
  • Search for help by product
  • Software downloads
  • Subscribe to software notifications
  • Technical documents

Post-sales support

  • Monday - Friday, 7 am - 6 pm CT*
  • Configuration assistance
  • Troubleshooting

Pre-sales support

Get a quote

  • Monday - Friday, 7 am - 6 pm CT*
  • Application design assistance
  • Parts list
  • Product capability and functionality

Wi-Fi help desk

  • Call using dedicated company number
  • Connectivity issues for End Users
  • Service Plan number and subscription required