Greg Luhman discusses the power of metrics to enhance Wi-Fi service quality at Regional Fiber Connect
Expert panel will explain how measurements can play a crucial role in ensuring quality of service for residential broadband customers
- Speakers: Kimberly McKinley, CMO, Utopia Fiber, FBA board member (moderator); Greg Luhman, business development manager, Adtran; Jeff Brown, senior director, field marketing, Calix; Glen E. Christensen, president, Christensen Communications Company; Joe Baeumel, vice president, Cloud Partners, KGPCo
- Topics: Building and sustaining customer experience: measurements that matter
- When: Tuesday, October 24, 8:45 a.m. CDT
- Where: Regional Fiber Connect 2023, Renaissance Minneapolis Hotel, The Depot, Minneapolis, Minnesota, USA
As smart home applications evolve, they require better network performance. Fiber broadband emerges as a future-proof solution. However, even with the raw capacity of today’s fiber networks, it is crucial to constantly evaluate network performance. Because only by leveraging comprehensive data can we effectively cater to the ever-increasing demands of residential broadband customers.
In this panel discussion, Greg Luhman and fellow industry experts will delve into the topic of real-time data gathering and how metrics like latency, packet loss and jitter are monitored to enhance quality of experience. They will also discuss how dynamic traffic management systems use this information to adapt to changing network conditions. Register now for the in-person or virtual event on October 24.