ADTRAN IP 321

Part Number:
1202742G1


The ADTRAN® IP 321 is a two-line SIP phone delivering superb sound quality as well as a wide range of supported business telephony features. The ADTRAN IP 321 phone has a single 10/100 Ethernet port and is designed for common areas, such as lobbies, hallways, and break rooms, as well as various wall-mounted deployments.

 

Features of the phone include:

  • 18 dedicated feature keys (of which there are 2 line keys, 3 soft keys)
  • Full-duplex speakerphone
  • Support for G.711 and G.729 codecs
  • RJ-22 headset jack
  • Includes auto-sensing 802.3af PoE support 
  • Base stand doubles as a wall mount bracket
  • Does not include Power supply

ProCare
Part Number: 1100AMXXXXM5    

ProCare 7x24x4 Onsite provides access to ADTRAN Technical Support at a 30 minute response time, offers after hours emergency support, access to the covered product’s software releases and patches, delivers advanced hardware replacement within four hours, and provides an ADTRAN authorized technician to perform the hardware replacement and testing.  With ProCare 7x24x4 Onsite, customers can request automatic configuration backup, minimizing downtime if a unit should fail.

Part Number: 1100AMXXXXM3    

ProCare 7x24x4 Remote provides access to ADTRAN Technical Support at a 30 minute response time, offers after hours emergency support, access to the covered product’s software releases and patches, and delivers advanced hardware replacement within four hours.  With ProCare 7x24x4 Remote, customers can request automatic configuration backup, minimizing downtime if a unit should fail.

Part Number: 1100AMXXXXM1    
ProCare Basic provides access to ADTRAN Technical Support at a four hour response time, offers after hours emergency support, and access to the covered product’s software releases and patches.  ProCare Basic is ideal for those customers who leverage a software based product, or who may have a product that is no longer under warranty. 
Part Number: 1100AMXXXXM4    
ProCare Next Business Day Onsite provides access to ADTRAN Technical Support at a 1 hour response time, offers after hours emergency support, access to the covered product’s software releases and patches, delivers advanced hardware replacement at next business day, and provides an ADTRAN authorized technician to perform the hardware replacement and testing.  With ProCare Next Business Day Onsite, customers can request automatic configuration backup, minimizing downtime if a unit should fail.
Part Number: 1100AMXXXXM2    

ProCare Next Business Day Remote provides access to ADTRAN Technical Support at a 1 hour response time, offers after hours emergency support, access to the covered product’s software releases and patches, and delivers advanced hardware replacement at next business day.  With ProCare Next Business Day Remote, customers can request automatic configuration backup, minimizing downtime if a unit should fail.

ProStart
Part Number: 1100ALSXXXXXX    

ProStart Onsite offers dedicated project management, customized data gathering, a dedicated project engineer for configuration and test and turn up support, post installation testing, an ADTRAN Authorized Technician for the physical installation components (mounting hardware, hardware connections, and any onsite post installation testing required), access to applicable online training materials, and a labor warranty.  Some ProStart Onsite implementations offer remote as well as onsite surveys.  ProStart Onsite provides a full turnkey and highly customized implementation service for the customer with end to end support: from planning in the data gathering and surveys, through managing implementation milestones, due dates, and stakeholders, and with both remote and onsite representation during installation and turn up. 

Part Number: 1100ALRXXXXXX    

ProStart Remote offers dedicated project management, customized data gathering, a dedicated project engineer for configuration and test and turn up support, post installation testing, as well as access to applicable online training materials and a labor warranty.  ProStart Remote is best suited for implementations where the customer or the customer’s partner would like to retain ownership of the physical, onsite activities of an installation (mounting, physical connections), while utilizing ADTRAN’s remote technical expertise.  ProStart Remote offers a customized solution that is tailored to the site’s specific design requirements, and ensures a high level of customer satisfaction through its management of timelines and milestones, sharing of best practices, and supplying a single point of contact for the customer through all steps of implementation.



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