ADTRAN respects your right to privacy. We recognize the need for appropriate protection and management of personally identifiable information shared with us (any information by which you can be identified such as name, company, address and telephone number).

ADTRAN's primary goal in collecting personal and business information is to provide a customized experience on our network of sites. This includes personalization services, interactive communication, business transaction information and other types of services.

In general, you can visit www.adtran.com without telling us who you are or revealing any personal information. We track the Internet address of the domains of visitors and analyze this data for trends and statistics, but the individual user remains anonymous until registration or log in is completed.

The personal information we collect as part of any entry/registration process allows us to inform you of additional special offers, or to notify you of products and services that relate directly to your specific interests and needs. During the entry/registration process, we give you the opportunity to decline email communication from ADTRAN or other parties to whom we may provide such information.

Transactions, access to transactional records, or access to account information occurs over a secure server. The secure server software (SSL) encrypts all information before transmission to us. Furthermore, we protect all customer data from unauthorized access.

We provide authentication mechanisms, including in some cases token and certificate-based systems, to ensure that only you can access information relevant to your relationship, contracts, and transactions with ADTRAN. We will ask you to log in with your user name and password, if you have them. If you choose not to provide the information we request, you can still visit much of the ADTRAN website, but you may be unable to access certain options, offers and services.
Some of our web pages use "cookies" so that we can better serve you with more tailored information when you return to our site. Cookies are identifiers which a website sends to your browser to keep on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, so that you can decline or accept it.

ADTRAN may disclose your personal information to business partners. Under confidentiality agreements, ADTRAN may match user information with third-party data. In addition, ADTRAN discloses aggregated user statistics (for example, 5 percent of our users are located in Tennessee) in order to describe our services to prospective partners, advertisers, other third parties and for other lawful purposes.

You may edit your account information and profile at any time by using your ID and password. Additional information you provided as part of your ADTRAN Support Community profile may be edited by clicking your photo or avatar in the upper right corner of any Support Community webpage (supportforums.adtran.com). We recommend that you do not divulge your password to anyone. ADTRAN will never ask you for your password in an unsolicited telephone call or in an unsolicited email. Remember to sign out of your account and close your browser window when you have finished your work. This ensures that others cannot access your personal and business information if you share a computer or are using a computer in a public place.

By using our website, you consent to the collection and use of information by ADTRAN. If our privacy policy changes, we will update this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.