My ADTRAN
Customer Experience.
Subscriber Insight.
Your Network. The Way It Should Be.
Device Manager.
Home Analytics.

The Mosaic Subscriber Suite is an all-in-one subscriber insight and management software that offers cloud-based tools to make device installation, activation and service restoration ultra-efficient, while improving the overall subscriber experience.

REDUCE OPEX

REDUCE OPERATING
EXPENSES

Aggregated dashboards provide CSRs the recommendations they need to resolve Wi-Fi issues quickly.

CREATE NEW REVENUE STREAMS

CREATE NEW
REVENUE STREAMS

Capture subscriber device trends, usage behavior, and application patterns that drive more effective up-sell campaigns.

INCREASE CUSTOMER SATISFACTION

INCREASE CUSTOMER
SATISFACTION

Comprehensive and sophisticated support tools provide the highest levels of proactive service.


Customer relationships are built upon a complex chain of technologies working behind the scenes. The entire chain must work flawlessly, or your customers will leave—and your business will suffer. ADTRAN Mosaic Subscriber Suite gives you visibility for every piece of this chain, so you can be sure your subscriber experiences are delightful, giving your business more time to innovate.

Want to see Mosaic Subscriber Suite for yourself?

ADTRAN’s subscriber insight & management software solutions drive fully integrated service delivery platforms that optimize the subscriber experience while reducing complexity in the home network. Request a demo to learn more today!


Customer Experience

Powered by Plume®, our software-defined network powers a cloud-based and AI-driven platform–the powerhouse of our offering. This open-source software allows services to be deployed across your network at a speed and scale like never before.

Deliver AI-driven whole-home Wi-Fi coverage, security to protect every device, guest access, parental controls, motion detection, and more.

Customer Experience

Powered by Plume®, our software-defined network powers a cloud-based and AI-driven platform–the powerhouse of our offering. This open-source software allows services to be deployed across your network at a speed and scale like never before.

Deliver AI-driven whole-home Wi-Fi coverage, security to protect every device, guest access, parental controls, motion detection, and more.

Subscriber Insight

This cloud-based solution enables service providers to measure data usage and identify revenue leakage; integrates with back office accounting tools to quickly identify account numbers, equipment, and billing address.

Reduce operational costs, drive new service adoption, and increase customer loyalty with Subscriber Insight.

Subscriber Insight

This cloud-based solution enables service providers to measure data usage and identify revenue leakage; integrates with back office accounting tools to quickly identify account numbers, equipment, and billing address.

Reduce operational costs, drive new service adoption, and increase customer loyalty with Subscriber Insight.

Device Manager

Change Your Business with TR-069 Management.

Device Manager is a robust TR-069 Auto-Configuration Server (ACS) management platform purpose-built to support a variety of functionalities, including autoconfiguration and dynamic service provisioning, software/firmware image management, status and performance monitoring and diagnostics.

Device Manager

Change Your Business with TR-069 Management.

Device Manager is a robust TR-069 Auto-Configuration Server (ACS) management platform purpose-built to support a variety of functionalities, including autoconfiguration and dynamic service provisioning, software/firmware image management, status and performance monitoring and diagnostics.

Home Analytics

Home Analytics provides customer support representatives (CSRs) with a straightforward way to troubleshoot subscriber home networks.

Provide CSRs a better understanding of subscriber service calls and the recommendations they need to resolve Wi-Fi issues quickly, proactively eliminating the need for on-site visits.

Home Analytics

Home Analytics provides customer support representatives (CSRs) with a straightforward way to troubleshoot subscriber home networks.

Provide CSRs a better understanding of subscriber service calls and the recommendations they need to resolve Wi-Fi issues quickly, proactively eliminating the need for on-site visits.



Why ADTRAN Mosaic Subcriber Suite?

Our all-in-one subscriber insight and management software offers cloud-based tools to make device installation, activation and service restoration ultra-efficient, while improving the overall subscriber experience.


OPEN.

OPEN.

Unlock new innovations for your unique software environment and business. If you can imagine it, you can build it.

PROGRAMMABLE.

PROGRAMMABLE.

Combine the full telemetry of our platform with your unique data to power applications that can provide unique insights or integrate with your key processes—making your teams more effective.

SCALABLE.

SCALABLE.

Understand what’s happening in your increasingly complex and interdependent systems—so you can find and fix issues fast and know where to go to drill in further and investigate deeper root causes.

Resources


CONTACT US

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