By gathering actionable data from both the access and home network, Mosaic Subscriber Insight allows service providers to dramatically improve business operations by leveraging intelligence about their network and subscribers.
REDUCE OPERATIONAL COSTS
Use network and subscriber intelligence to improve operations and eliminate truck rolls.
DRIVE NEW SERVICE ADOPTION
Identify target markets and determine correct customers to target for upgraded services.
INCREASE CUSTOMER LOYALTY
Gain real-time insight into subscriber, application and network status to actively troubleshoot problems.
Mosaic Subscriber Insight
Transform the way you troubleshoot and gather analytics from your access network.
LAYER 7 APPLICATION VISIBILITY
Easily gather per subscriber, real time data utilization information.
REVERSE REVENUE LEAKAGE
Quickly identify subscriber service inconsistencies and improperly provisioned circuits.
BILLING SYSTEM INTEGRATION
Swiftly recognize billing system discrepancies.
Proactively manage your network using predictive analytics.
Diagnose patterns in subscriber behavior and usage.
Understand Your Subscribers
Every subscriber uses their Wi-Fi network differently. Easily determine what aspects are affecting their broadband experience - user data generates valuable visual reporting on subscriber behavior and usage, revenue leakage and bandwidth suffering. Helping you to proactively address concerns, increase subscriber satisfaction and generate revenue.