Product, Software, and Service Terms

Standard Terms & Conditions of Sale

The Terms of Sale govern (by incorporation or by reference) the sale of ADTRAN product and service. Please refer to your applicable region below.

United States

Cloud & Software Terms & Conditions

Customers receive a license or right to use the Cloud and Software Services under our ADTRAN End User License Agreement (EULA). MOSAIC Suite Terms are listed below as applicable.

End User License Agreement
Mosaic One Terms & Conditions
Data Processing Agreement

Product & Service Warranty

ADTRAN’s Warranty applies to the end customer or the original owner and is non-transferrable. ADTRAN warranties are subject to and provided only on the terms and conditions as set out in the warranty published on this site.

Warranty Statement

Policies & Procedures

Red Flag Reporting

Employees can use Red Flag Reporting to anonymously report potential violations related to:

  • Fraudulent activity
  • Misconduct
  • Unethical behavior
  • Safety violations
  • Data privacy concerns
  • Discrimination/harassment concerns
  • Or any other ethics/compliance issue that an employee may have

Employees can report a concern anonymously through the following means:

  • Online: with client code: ADTRAN
  • Phone: 1.888.723.8726 Available 24/7

Supplier Portal

Supplier Code of Conduct

Code of Conduct required to be accepted by all Suppliers to ADTRAN and its affiliates. All suppliers to ADTRAN or its affiliates are required to follow ADTRAN’s Code of Conduct.

Supplier Code of Conduct