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Open a Support Case

Our Application Engineers are available Monday – Friday, 8am – 5pm CT, excluding ADTRAN Holidays, to provide Pre-Sales assistance with the following:

  • Product Capability and Functionality questions
  • ProServices and Network Care Programs, including service and replacement plans, maintenance, installation and training
  • Application Design Assistance
  • Generating Material Parts List, depending on product area may include:
    • Hardware part numbers
    • Software part numbers
    • Optics part numbers
    • Service plan options
    • Specific BOMs to fit application requirements, with quantity and list price
  • Generating Visio Stencils
  • Microwave Path Analysis
  • Questions related to technical documentation in the Support Community or assistance navigating adtran.com

If you need product configuration or post-sales technical support, open a support case.
To expedite your ticket creation, log in before opening your Pre-Sales Case.

  Identify your area of interest by product or application:  

Select a Product Family


Select an Application

*Please summarize your request:
*Please provide any details that will help our Applications Engineer to assist you: