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Part Number: 1100AM588127N
Hardware maintenance coverage: 5 days a week, 8 hours a day, with Next Business Day replacement and on-site assistance for 1-year for the NetVanta 6355.
- 30-minute telephone response time from initial customer call
- Coverage provided Monday-Friday 8:00am - 5:00pm (Customer Location Time)
- On-site technical support with delivery of replacement parts/unit occurring
- Next Business Day (NBD) of verification of hardware failure or problem
- Excludes holidays and weekends
- One year service contract
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