ADTRAN

ACES Site 5x8x4 (On Site Technician): 3-YR for NetVanta switches

Part Number:
1100AM544324N

Hardware maintenance coverage: 5 days a week, 8 hours a day, with 4 hour replacement and on-site assistance for 3-years for NetVanta switches.


Features and Benefits
  • 30-minute telephone response time from initial customer call
  • Coverage provided Monday-Friday 8:00am - 5:00pm (Customer Location Time)
  • On-site technical support with delivery of replacement parts/unit occurring within 4-hours of verification of hardware failure or problem
  • Excludes holidays and weekends
  • Three year service contract